New York’s Trusted Medical Answering Service
HIPAA-compliant, 24/7 call answering for medical practices, hospitals, and professional organizations. No long-term contracts.
25+Years in Service
HIPAACertified Compliant
24/7Always Available
$0Long-Term Contracts
Why Medical Practices Choose NCI
We answer when your office can’t — with the professionalism your patients deserve.
HIPAA Compliant
Every call, message, and dispatch handled under strict HIPAA protocols. Patient privacy is non-negotiable.
Experienced Staff
Our operators stay 8–15 years on average. You get a team that knows your practice — not a revolving door of temps.
Transparent Pricing
Per-call billing, no hidden fees, no long-term contracts. You pay for what you use — nothing more.
Multilingual Support
Spanish-speaking operators available. Serve your diverse patient population without communication barriers.
Simple, Transparent Pricing
Per-call billing. No contracts. $50 setup fee + $25/month base rate.
Starter
$165per month · 100 calls included
- 100 calls included
- $1.80 per additional call
- 24/7 live coverage
- HIPAA compliant
Standard
$210per month · 150 calls included
- 150 calls included
- $1.55 per additional call
- 24/7 live coverage
- HIPAA compliant
Professional
$312per month · 250 calls included
- 250 calls included
- $1.40 per additional call
- 24/7 live coverage
- HIPAA compliant
Ready to Never Miss a Call Again?
Join hundreds of medical practices that trust NCI for their after-hours answering.
Trusted & Certified
- Women-Owned Business (New York)
- Healthcare-Focused Answering Service
- HIPAA-Conscious Communication Protocols
- 24/7 Live Operator Support
Certifications (In Progress)
- New York State MWBE Certification (In Progress)
- SBA Women-Owned Small Business (WOSB) Certification (In Progress)